New Customer FAQ
One of our licensed lawn care technicians will visit your property & start your lawn on our lawn program. This program is designed to give your lawn the appropriate feeding (for the time of year), as well as pre-emergent treatments & herbicide spraying. With each of our 7 treatments, your lawn will receive the proper nutrition & weed control to help it thrive under our sometimes difficult growing conditions here in Eastern NC. With our Royal Turf Care program, you can rest assured your lawn is receiving the best products & care available!
Yes! With each visit to your property, our technicians will leave an invoice which details the treatment applied. There will be a return envelope provided with your invoice, should you like to mail in your payment & pay with a check or money order. You may also easily pay online & securely through our website royalturfcare.com. And we are happy to process your credit card over the phone (the credit card processor will attach a 4% credit card charge to each transaction-we do NOT collect this amount). We also offer a yearly prepayment discount offer for those that like to pay for their services up front & avoid the hassle of paying during the year.
Depending on the time of year, visual weed control will take anywhere from 12-21 days. In warmer months, weeds will die faster, cooler months they die slower. Rain following our fertilizer application is beneficial, as all of our granular products require water to begin the process of entering & breaking down in the soil.
Depending on the weather & growing conditions, your lawn treatments will be spaced out every 5-8 weeks. Weather is a huge factor in our work, in the event of natural disasters, our schedule will be adjusted accordingly.
On each visit, your technician will make note of problems that may be arising in your lawn. Should they determine that your lawn will benefit from a certain treatment, an information card regarding the treatment & price for the suggested application will be provided. Simply let us know at your convenience & we will schedule the application.
Yes, rain following any of our applications is beneficial. If we experience torrential rain immediately after, a service call will be placed for 2-3 weeks later to respray your weeds.
YES! Our customer referral program is an awesome way to save on your Royal Turf Care treatments! For each customer that signs up & mentions your name, you’ll receive $25 on your account!
We welcome questions! Simply call our office or email anytime you have any questions regarding your lawn & landscape! We’re happy to give referrals for various landscaping questions, tree removal or mowing services!
No problem! Any time you’d like to stop (or restart) service, simply call our office! Our services are continual (from year to year), so there is no need to contact us each year to continue your service. Simply put, we will continue to treat your lawn until you request that we stop!